Services

We provide a wide range of services

What Expand Hotels offers

Expand Hotels work with proven management strategies which help independent hotel to stand out from crowd. We understand that
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internal and external challenges 24/7. Our well trained and experienced team support hotelier accordingly to come out with solution. Grabbing of right opportunities on right time is basic strategy for our masterplan to increase hotel revenue. The aim of Expand Hotels is to hit on hidden revenue potential of your hotel by maximum utilization of opaque inventory with optimized rates using best revenue management tools. The outline of our strategies in order to generate more revenue is:
A. Understanding of current status of property
B. Competitors analysis
C. Forecasting model preparation
D. Figure out rates and distribution strategy
E. Demand calendar 
F. Promotion Management 
G. Result oriented strategies reset

Website Design and Audit

In the digital era of tough competition we have to update with modern technologies. Are you? Website is your first online impression to
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catch the attention of your clients. And our role starts here, Expand Hotels provides you a platform for website designing and at times auditing, to increase the effectiveness of your brand, to show up in google search, stand against competitors and improve efficiency, visibility and google search ranking by using modern tools.
Expand hotels manage real time hotel content and photographs on all OTAs, Meta channels, hotel website, social media platform and google hotel
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finder. We also maintain parity of content and photos showing to your customers on all above channels.

Meta parity

Expand Hotels team has expertise in maintain parity on TripAdvisor, Trivago and Google hotel finder while offering various promotions and discounts in order

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to online brand development.

Promotion / Coupon Code

We have our own strategies to develop various coupon codes and promotions such as one time and multiple use coupon code, early bird offers

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last minute deals etc. to drive sales quickly.

Our team manages maximum e distribution of inventory, rates and equal setting of promotion, ensure rate parity among all OTAs, initiate new portal

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registration, inventory penetration with suitable strategy according to current market situation and regular communication with your market managers.

Photography

90% of information transmitted to the brain is visual, and visual content always drives engagement. Photos are first thing people will see when they enter

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your site as everybody wants to know what does my Hotel/ Hotel room look like. Our aim is to explore the beauty of your property, present story quickly and set the mood of traveler by our creative photography.

Creative Digital Marketing and SMO

Our well versed digital team takes responsibility to drive brand awareness and lead generation via Social media optimization (SMO). Creation of emailers

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attractive post for social media platforms and WhatsApp, SMS campaign and content related Blogs, post for B2B sales on LinkedIn are some of the strategies used by us to generate clients.

Channel Manager

We provide individual separate login credential of channel manager to individual hotel at department level so they can manage inventory etc. on real time

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basis to avoid overbooking.

Booking Engine and Payment Gateway with offline Charge Facility

Expand Hotels provide benchmark to increase bookings through hotel’s own site using booking engine and payment gateway. We make available

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offline card charge facility for Pay at Hotel guest to avoid loses in case of no show.

A virtual front desk is provided to individual hotel with dedicated key account executive, responsible for achieving target, queries handling, day statistics

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review management, up sell rooms, process reservation and coordination with reception team and guide guests for location, landmark etc. We just provide a unique branded experience to your guest during tele calling.

It is very important to highlight positive aspects and deemphasize negative sentiment about your property online. It creates good image of your brand

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in front of clients. Expand Hotels provides protection and promotion of your online reputation. Similarly our team will assist you for creating a strong corporate identity as well as unique hotel brand using some of the best tools.

Review Management

A separate group of team is available with us for managing reviews by making various efforts such as unique review for every new experience, consult

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front office team to get positive reviews regularly, handling negative reviews, online review monitoring, auditing and filtration, inviting reviewers to the right site.

Hotel Consulting

Consulting hotels about the opportunities of online and offline marketing for their growth and sustainability offline card charge facility for Pay at Hotel guest to avoid

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loses in case of no show.

Offline Marketing

Offline Marketing is key sustainable tool for every hotel, we as Expand also believe for increasing this through various channels like newsletters, mailers

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telecalling, tradefair visit, agents special rates, provide flexible module with cancellation policy, protecting their profits, managing FIT and Group tours.

SEO (Search Engine optimization)

We use combination of latest onsite and offsite strategies with SEO campaigns to produce top results. We just maintain your ranking on google

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page, deep analysis of present online marketing activities of you and your competitors, available optimized content for users and search engines and build links from established and high quality sites to drive relevant traffic of your clients.

Front Office Staff training

Happy faces while check in at reception always makes guest like king, we provide training to front office staff with consent of hotel only for giving

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hassle free and smooth check in to guest, train them to create in house guest trip memorable whether in business trip or leisure trip.

Payment Reconciliation Report

Prepare monthly payment reconciliation sheet for sell rate, commission statement, TCs detail, no show and online and offline cancellation details.

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front office team to get positive reviews regularly, handling negative reviews, online review monitoring, auditing and filtration, inviting reviewers to the right site.